Privacy
At igrowman420thailand.com (“the Website”), operated by iGrowMan Thailand (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you visit our website, submit inquiries, or utilize our medical cannabis reservation services, in strict compliance with the Thailand Personal Data Protection Act, B.E. 2562 (PDPA).
By using this Website, you consent to the data practices described in this policy. If you do not agree with these terms, please do not provide us with your information.
1. DATA CONTROLLER INFORMATION
For the purposes of the PDPA, the Data Controller responsible for your personal information is:
Website: https://igrowman420thailand.com
Email: igrowmanw@gmail.com
2. PERSONAL DATA WE COLLECT
To provide you with safe, compliant access to our services, we may collect and process the following categories of information:
Identity & Contact Data: Name, age, date of birth, telephone number, email address, and shipping/billing address.
Verification Data: Government-issued identification (such as a Thai ID card or Passport) to verify you meet the legal age requirement of 20+ years old.
Medical & Health Data (Sensitive Personal Data): Under Thai law, cannabis products are restricted to traditional or modern medical applications. We may collect medical certificates, recommendations, or authorized medical prescriptions (such as the P.T. 33 Form) issued by a licensed practitioner. Under the PDPA, we will only collect this sensitive data with your explicit consent.
Technical & Usage Data: Your IP address, browser type, operating system, pages visited, and time spent on our Website, collected via cookies and tracking technologies.
3. HOW WE USE YOUR PERSONAL DATA
We process your Personal Data based on lawful grounds, including legal obligations, contractual necessity, explicit consent, or legitimate interest. We use your data to:
Verify Legal Eligibility: Ensure you meet the legal age restriction (20 years or older) and are not a pregnant or breastfeeding individual, as strictly mandated by Thai Ministry of Public Health regulations.
Process Medical Reservations: Verify valid medical certifications and prescriptions required to legally fulfill inquiries for controlled cannabis products.
Customer Support: Respond to your inquiries, complaints, or feedback sent to our email (igrowmanw@gmail.com).
Website Optimization: Analyze user behavior to improve our website layout, user experience, and security.
Legal Compliance: Comply with lawful requests from Thai law enforcement, public health authorities, and regulatory bodies under the Protection and Promotion of Thai Traditional Medical Knowledge Act.
4. DISCLOSURE AND SHARING OF DATA
We value your trust and do not sell, rent, or trade your Personal Data to third parties. We may share your data only under the following circumstances:
Licensed Medical Partners: With licensed doctors, clinics, or traditional Thai medicine practitioners who review prescriptions and authorize final product distribution.
Service Providers: Third-party vendors who assist us with website hosting, data analysis, secure cloud storage, or delivery fulfillment (if applicable under current guidelines). These providers are bound by strict confidentiality agreements.
Legal Obligations: If required by law, court order, or government authority (such as the Thai FDA or Ministry of Public Health) to protect our legal rights, your safety, or public safety.
5. INTERNATIONAL DATA TRANSFERS
As a standard practice, your data is processed and stored securely within Thailand. However, if any cloud-hosting or technical services require data storage outside of Thailand, we ensure that the recipient country provides an adequate level of data protection equivalent to the PDPA guidelines.
6. DATA RETENTION PERIOD
We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, tax, or regulatory reporting requirements.
Contact and inquiry data are typically kept for up to 2 years after your last interaction.
Medical prescription verification data is securely archived or deleted immediately following regulatory clearance, in accordance with public health record mandates.
7. SECURITY OF YOUR DATA
We implement strict technical, physical, and administrative security measures to prevent unauthorized access, alteration, disclosure, or destruction of your Personal Data. All sensitive medical information and identity verifications are strictly restricted to authorized personnel who require access to process your requests legally.
8. YOUR RIGHTS UNDER THE THAI PDPA
As a data subject under Thailand’s PDPA, you possess specific legal rights regarding your Personal Data. You may exercise any of the following rights by contacting us at igrowmanw@gmail.com:
Right to Access: Request a copy of the Personal Data we hold about you.
Right to Rectification: Request that we correct any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): Request that we delete your Personal Data when it is no longer necessary or if you withdraw your consent.
Right to Restrict or Object to Processing: Object to how we handle your data or limit its use under certain conditions.
Right to Data Portability: Request that we transfer your data to another data controller in a readable format.
Right to Withdraw Consent: Withdraw your consent for data processing at any time (this will not affect the legality of processing based on consent before its withdrawal).
9. COOKIES POLICY
Our Website uses cookies to remember your preferences and analyze traffic. You can adjust your web browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain sections of our Website.
10. CHANGES TO THIS PRIVACY POLICY
Due to the evolving legal landscape surrounding digital commerce and health regulations in Thailand, we reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
11. CONTACT US
If you wish to exercise any of your data privacy rights, have questions about this policy, or want to make a complaint regarding how your data is handled, please contact us directly:
iGrowMan Thailand
Website: https://igrowman420thailand.com
Email: igrowmanw@gmail.com